Nine Mile Veterinary Hospital - Wokingham / MiNightVet Wokingham – Vets in Wokingham
Clinic Overview
Nine Mile Veterinary Hospital - Wokingham / MiNightVet Wokingham is a CVS Group clinic focused on urgent and out-of-hours veterinary care. Feedback most often highlights emergency phone triage, quick call-backs and compassionate end-of-life support, particularly for cats. Clinical care is generally reviewed positively, though there are complaints about administration, especially insurance paperwork, alongside one report of being refused help for a bitten dog.
Services
- •Emergency and out-of-hours care: The clinic is associated with MiNightVet and is used for urgent cases outside normal hours. Reviews mention detailed phone triage, call-backs, advice on what to do next, and prompt appointments when pets needed to be seen.
- •End-of-life care: Several reviews focus on euthanasia appointments for cats, with owners describing clear explanations, gentle handling and time to come to terms with difficult decisions.
- •Veterinary nurse training: The hospital is listed as a veterinary nurse training facility.
- •Other routine small-animal care: Wider hospital information has included routine services such as consultations, vaccinations, neutering, dentistry, imaging and in-house testing.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are limited, but one owner said their visit was cheaper than another out-of-hours provider they had contacted.
People
- •Kim (vet): thanked for helping an owner understand the timing of euthanasia and for treating their cat with dignity, gentleness and patience.
- •Sophie, Simona and Linda: praised for compassionate support during the loss of a cat, including giving the owner time, water, tissues and comforting words.
Reviews
Google shows 4.2 stars from 10 reviews. Written feedback is mixed, with most comments praising compassionate urgent care and a smaller number raising concerns about access and administration.
- •Out-of-hours support is a clear positive theme: owners mention helpful phone advice, thoughtful questioning, call-backs and being seen quickly when needed.
- •End-of-life care stands out for compassion: several reviewers describe kind, patient support during euthanasia appointments, especially for cats.
- •Clinical care is often spoken of warmly: reviewers use terms such as professional, caring and personable when describing the team.
- •Administrative and access issues do appear: one review describes long delays with insurance paperwork, and another says they were refused when seeking help for a bitten dog.
