Companion Care (Winnersh ) Ltd

- Surgery and more complex treatment: The clinic lists soft tissue surgery, orthopaedics, and cruciate surgery, along with cancer treatment including chemotherapy. Recent reviews mention lump removal in an older cat, tumour removal surgery for a gerbil, and urgent rabbit surgery for a liver twist.

Companion Care (Winnersh) Ltd is a Vets for Pets practice in Wokingham offering routine veterinary care alongside more advanced diagnostics, surgery, and cancer treatment. The clinic’s website presents it as a modern, well-equipped practice, and recent reviews continue to highlight strong rabbit and small-pet care as well as long-term support for older cats and dogs. Emergency cover is advertised, with out-of-hours care handled by Vets Now Emergency Ltd.

Services

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General veterinary care and preventive services: Routine consultations, nurse clinics, microchipping, nutritional advice, weight clinics, prescriptions, insurance claim processing, health plans, pet passports, and home visits are listed by the practice.
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Surgery and more complex treatment: The clinic lists soft tissue surgery, orthopaedics, and cruciate surgery, along with cancer treatment including chemotherapy. Recent reviews mention lump removal in an older cat, tumour removal surgery for a gerbil, and urgent rabbit surgery for a liver twist.
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Diagnostics and facilities: Website-listed facilities include digital X-ray, dental X-ray, ultrasound, an in-house laboratory, a pharmacy, an operating theatre, an isolation unit, an oxygen chamber, and blood pressure monitoring.
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Emergency and urgent care: Emergency cover is advertised, and reviews describe pets being fitted in urgently when needed, including late-day rabbit emergencies and same-day monitoring with updates as a case progressed.
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Species-specific care: The practice lists cat clinics and treats rabbits and rodents as well as cats and dogs. Reviews particularly emphasise rabbit care, including treatment for chest infections, arthritis, ear problems, eye issues, and emergency surgical cases. The clinic also lists separate cat and dog waiting areas and wards, and holds ISFM Cat Friendly Silver and Rabbit Friendly Silver awards.
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Training: The practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One review mentions euthanasia costing over £180, and there are complaints about inconsistent pricing and poor communication at reception, while many of the positive reviews focus more on the standard of care than on cost.

People

Recent reviews most often mention Ben, who is praised for long-term care of an elderly cat, managing arthritis and high blood pressure treatment, performing lump-removal surgery, and treating a dog’s ear infection.

Other named team members include Alex, frequently recommended for rabbit care; Abi, praised for identifying and managing rabbit health problems early; and Meg, thanked after a rabbit emergency surgery case. One reviewer also referred to a vet they thought may have been Will, who was described as realistic, communicative, and sensitive during a very ill rabbit’s final day.

Reviews

Google rating: 4.7/5 from 210 reviews.

•Recent feedback is largely very positive about the clinical team, with repeated praise for kindness, clear explanations, and long-term care for pets with ongoing conditions.
•Rabbit and exotics care remains a standout theme, with owners describing successful treatment of chest infections, arthritis, ear and eye issues, and urgent surgery for a rabbit with a liver twist.
•Urgent access and communication are praised in several reviews, including pets being squeezed in quickly, regular updates during the day, and thoughtful discussion of options as cases changed.
•There are some negative comments around pricing consistency, reception manner, and end-of-life care, including one detailed and very distressing euthanasia account, but these sit alongside several strongly positive experiences describing the team as compassionate and supportive.

Reviews for Companion Care (Winnersh ) Ltd

Note: Showing the 10 most recent Google reviews out of 210 we track in total. Recent reviews may not be representative of overall sentiment.

Teresa “Teresa A” Alder

3 months ago

We have been with Ben at Vets for Pets for many years now & I can honestly say that Ben is the most knowledgable, most caring, most amazing vet! Our Burmese cat is almost 20 years old & has been looked after by Ben & the team since he was a young cat & they have been incredible with him. Archie was diagnosed with arthritis when he was about 10 years old & recently he was diagnosed with high blood pressure. Ben has been able to manage his medication so well that Archie has still had a very long & very comfortable & happy life. He also operated on Archie a few years ago to remove a lump & Archie recovered so well. Archie has injections here once a month to manage his arthritis too. Thank-you so much to Ben & all the team at Vets for Pets. The most amazing, caring, Vets, nurses & team you could ask for.

Craig Faulkner

6 months ago

Tried this vets yesterday for my dogs ear infection Ben was fantastic.and the nurse afternoon give my girl Bonnie some treats she was great with lots of knowledge would highly recommend

Sheree Saunders

7 months ago

We found that the staff were very friendly and helpful 😀 👍 as we needed some help

Sara Brander

8 months ago

lovely medicine for my neck

Vix Anderson-Cross

Came here as they came highly recommended as a rabbit specialist vet. My bunnies normally see Alex but in emergency situations they've seen other vets on site and they've all been fantastic. My older rabbit became ill at 5pm on a Friday and there were no appointments but they squeezed us in as an emergency and checked him over, gave him medication and send us home with some. A week later he had severely deteriorated and again I called at 9am and had an appointment at 8.30am. The vet (I think it was Will?) Checked him over and gave us a realistic prognosis and was sensitive to our budget (although for us it was no expense spared) my boy spent all day with them and I got updates throughout the day about his status and was given options about how to proceed as the day went on. Unfortunately my bunny did pass away and I was called immediately and they found time within half an hour to give my partner and I some space to say goodbye and we're advised of the options from there and advice about our remaining rabbit. The staff were sensitive and kind throughout what was a very sad and emotional day and I honestly can't thank them enough for doing everything they could for what was a very sick elderly bunny. Last year my other rabbit had a chest infection that wouldn't clear having been several times to another vets and Alex managed to get it cleared within a week and gave both rabbits a thorough checking over, Abi has been fantastic with Liza's many ailments including early onset arthritis, ear infections and eye issues, catching things early and suggesting treatment. I highly recommend this vets if you have rabbits.

I F

9 months ago

Would give zero if could. This place is a disgrace. Their pricing keeps changing every time different price. I understand inflation is everywhere but not every time you visit you get a different price. Dispicable. Receptionists have no respect for customers. You ask them a question about pricing, they give you attitude and behave unprofessionally, talk about you to their colleagues while you are there. Time to boycott this place like the rest of the miserable shop.

Yi Jiang

11 months ago

My bunny last week had an urgent pain, Abi and the team found out it was the liver twist. Glad we agreed with the team’s decision to give my baby an immediate surgery, he managed to survive. Thanks to Abi, Ben, Meg and the team for saving my bunny and let him back to my life ❤️

Kerry Smith

1 year ago

This is a really brilliant vet's practice. All the staff are lovely — and all the vets are equally capable. My pets seem to spend a lot of time here and the vets have pretty much done everything for me from surgery on my daughter's gerbil to remove a tumour (who knew that could be done?!) to monitoring our dogs's heart condition. Hugely appreciate how brilliant they all are

Charlotte Woodcock

This morning I had an extremely distressing experience at this veterinary practice with my dog Harley. I brought my dog in to be put to sleep, and from the moment we entered the room, things went wrong. The Vet did not offer a sedative beforehand, and I was unaware that he would not receive one. The vet proceeded to shave his arm and insert saline, while the staff member administering the procedure, her hands were shaking and appeared visibly nervous. She then left to retrieve the final medication, only to have the cannula fall out just at start of process. Without offering any apology, she simply stated that she needed to get a new one and insert it into the other leg, leaving us in a state of shock. By the time she returned, my dog had passed away. To make matters worse, when I went to pay, I was informed I needed to pay the full amount—over £180. When I asked to speak with the manager about the experience, her response was that if an additional cannula had been necessary, there wouldn’t have been an charge for it, implying that it’s swings and roundabouts. She showed no empathy or remorse of how traumatic that would have been for me and my mum witnessing that and simply stating that I would have to pay the full amount. The lack of compassion and professionalism was appalling. I strongly advise others to seek a veterinary practice that demonstrates greater care and consideration. This experience was deeply traumatic, and I would not want anyone else to go through it. It’s safe to say I will never set foot in there again. I just wish I have read the last few reviews before taking my beloved pet Harley there :(