Companion Care (Winnersh ) Ltd – Vets in Wokingham
Clinic Overview
- Surgery and more complex treatment: The clinic lists soft tissue surgery, orthopaedics, cruciate surgery, and cancer treatment including chemotherapy. Recent reviews mention lump removal in an elderly cat, tumour removal surgery for a gerbil, immediate surgery for a rabbit with a liver twist, and ongoing monitoring for a dog with a heart condition.
Services
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General veterinary care and prevention: Routine consultations, nurse clinics, microchipping, nutritional advice, weight clinics, prescriptions, insurance claim processing, health plans, pet passports, and home visits are listed by the practice.
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Surgery and more complex treatment: The clinic lists soft tissue surgery, orthopaedics, cruciate surgery, and cancer treatment including chemotherapy. Recent reviews mention lump removal in an elderly cat, tumour removal surgery for a gerbil, immediate surgery for a rabbit with a liver twist, and ongoing monitoring for a dog with a heart condition.
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Diagnostics and facilities: Website-listed facilities include digital X-ray, dental X-ray, ultrasound, an in-house laboratory, a pharmacy, an operating theatre, an isolation unit, an oxygen chamber, and blood pressure monitoring.
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Emergency and urgent care: Emergency cover is advertised, and reviewers describe pets being fitted in urgently when needed, including late-day rabbit emergencies and same-day monitoring with updates as a case changed.
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Species-specific care: The practice lists cat clinics and treats rabbits and rodents as well as cats and dogs. Reviews particularly emphasise rabbit care, including chest infections, arthritis, ear problems, eye issues, and emergency surgical cases. The clinic also lists separate cat and dog waiting areas and wards, and holds ISFM Cat Friendly Silver and Rabbit Friendly Silver awards.
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Training: The practice is listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are mixed on cost: some owners focus on the quality of care rather than price, while others describe charges as expensive or inconsistent, including complaints about consultation, medication, and euthanasia costs.
People
Ben is the most frequently praised team member in recent feedback, with owners crediting him for long-term care of an elderly cat, managing arthritis and high blood pressure treatment, performing lump-removal surgery, and treating a dog’s ear infection.
Other named team members include Alex, who is often recommended for rabbit care; Abi, who is praised for spotting and managing rabbit health problems early, including arthritis, ear infections, eye issues, and a liver twist case; and Meg, who was thanked after an emergency rabbit surgery. One owner also warmly mentioned a vet they believed may have been Will for realistic, sensitive communication during a very ill rabbit’s final day.
Reviews
Google rating: 4.7/5 from 214 reviews.
- •Recent feedback is largely positive about the clinical team, with repeated praise for kindness, clear explanations, and ongoing support for pets with chronic conditions.
- •Rabbit and small-pet care stands out strongly, with several owners describing successful treatment of chest infections, arthritis, ear and eye issues, and urgent surgery for a rabbit with a liver twist.
- •Urgent access and communication are recurring positives, including pets being squeezed in quickly, updates being given through the day, and options being explained clearly as situations changed.
- •Negative comments mainly centre on pricing, reception interactions, and one very distressing end-of-life experience, which sit alongside many reviews describing the vets and nurses as caring and compassionate.
