St Vincents Veterinary Surgery

St Vincents Veterinary Surgery is a family-owned, independent practice (opened June 2005) that moved into a purpose-built facility in March 2015. Based on the website and recent client experiences, it’s set up for a full range of medical and surgical work, with an orthopaedic referral service that includes cruciate repairs in dogs. In the latest reviews, owners give concrete examples of long-term care for older dogs (including arthritis management) and sensitive support during end-of-life appointments.

Services

•General veterinary medical care (website).
•Surgical care (website).
•Orthopaedic referral service, including cruciate ligament repairs in dogs (website).
•Ongoing management of chronic conditions in older dogs (arthritis is specifically mentioned in reviews).
•End-of-life support/euthanasia appointments (reviews describe support through an unexpected goodbye).
•Out-of-hours emergencies are mentioned by the practice (website); one reviewer reports being unable to get help via the after-hours service (reviews).

People

•Michael (named in reviews): described as someone owners trust for advice across “no veterinary issue,” and as part of the team delivering long-term care (multiple reviews).
•Michael and the team: repeatedly described as responding quickly to questions, being thorough, and helping anxious owners feel comfortable asking questions (reviews).
•A particular unnamed staff member is alleged by one reviewer to have been “really rough” handling rabbits (reviews); this is not echoed elsewhere in the latest reviews we have.

Reviews

Google rating: 4.8 stars from 62 reviews. - Long-running client relationships with multiple dogs, with owners saying they trust the team’s advice in difficult situations.

•Decision-making tailored to the individual pet (history, fears, and age) rather than “standard procedure,” including at least one owner saying unnecessary tests/procedures were avoided, saving money.
•Specific care examples include arthritis management in an older dog and supportive handling of an unexpected end-of-life visit.
•Conflicting experiences for rabbits: one reviewer strongly advises rabbit owners to look elsewhere, citing rough handling and poor access to help out of hours.

Reviews for St Vincents Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 62 we track in total. Recent reviews may not be representative of overall sentiment.

Andy Bolton

3 months ago

Michael and his team are amazing. They are all so caring and I would not go anywhere else. Thank You

K Long

a month ago

If you are looking for a rabbit savvy vets….this is not your place. I’ve lost 2 rabbits in 7 months here. One never knows what might have been the same anywhere and is just bad luck but there is a particular member here who was really rough with my two sweet bunnies. I’ll never be able to forget. The after hours service is also awful, I couldn’t get help. Medivet tried to save my last bunny who developed bloat after the length of time I couldn’t be seen and he didn’t make it. I you have rabbits I advise you to look elsewhere.

Moira King

2 months ago

We sadly had to say goodbye to our dog rather unexpectedly last week, and I can’t praise the team here enough for the way they supported us throughout the whole process. We were treated with such patience, understanding and compassion, and they helped make our pup’s last moments with us as happy as they could be-something we’ll forever be grateful for.

5 months ago

Daniella Evans

I can’t recommend St Vincent’s Vets enough. It’s such a lovely practice and the vets are amazing, so knowledgeable and genuinely caring. They’re always quick to respond, and no matter what I ask, they know exactly what to do and are always so thorough. I’m a very anxious and protective dog owner, and I’m really particular about who my dog sees. I trust this team completely. They always make me feel at ease, and I never feel silly for asking questions. Even after moving further away, I still return because I wouldn’t want to go anywhere else. They’ve taken care of my Lola for years. She’s 12 now. They’ve been brilliant through everything, including helping manage her arthritis, and I’m so grateful for the care they’ve given her. Thank you so much for everything you do.

Miriam Sheridan

7 months ago

Honestly I can’t recommend them enough, I moved our pets here about 3 years ago after a bad experience elsewhere and I’m so happy I did. They have made decisions with my dog’s welfare as their top priority, taking into account her history, fears, and age rather than following a standard procedure each time. They have also saved me money by not doing unnecessary tests and procedures, I feel like they use a ‘common sense approach’ unlike some other vets. Really happy with the care they’ve provided all round.

4 months ago

Thom Harris

8 months ago

We have been using St. Vincents Vets for about 10 years with multiple dogs and couldn't recommend them enough. The staff are always kind and professional and can never do enough to help, even throughout sometimes very stressful, traumatic and sad scenarios. The facilities they have are excellent, and there's no veterinary issue I wouldn't trust Michael and his team to give advice on, always doing so in a kind manner. The wealth of knowledge and experience this team has is second to none and I would recommend this vets to anyone in the area.