Mulberry House Vets

Mulberry House Vets is an independently owned veterinary practice with modern, purpose-built facilities and care for dogs, cats and rabbits. Based on the website, it’s set up for both everyday vet care (vet and nurse consults, including video consults and home visits) and more advanced diagnostics/procedures (including a CT scanner, endoscopy, keyhole surgery/keyhole spay, and orthopaedic surgery). In the latest reviews, owners repeatedly mention thorough explanations at follow-up appointments, support around blood tests, and particularly thoughtful handling of end-of-life care, including home euthanasia and a reported condolence gift sent afterwards.

Services

From the clinic website and the latest reviews, services mentioned include

•Vet consults and nurse consults
•Video consults
•Home visits (reviewed positively in the context of end-of-life care at home)
•Emergencies (website lists this as a service)
•End-of-life care (multiple reviews describe euthanasia support and compassion)

Facilities/capabilities listed on the website

•Surgical operations, including orthopaedic surgery
•Keyhole surgery and keyhole spay
•CT scanner
•Diagnostic imaging
•Endoscopy
•Dentistry
•Laboratory
•Hospitalisation
•Physiotherapy
•Ophthalmology
•Acupuncture
•Elbow clinic
•Cat Friendly Clinic

Out-of-hours: the website states that for out-of-hours emergencies, owners should contact Medivet 24 Hour Wokingham.

People

Named team members mentioned in the latest reviews

•Louise (vet): described as doing a follow-up appointment where she was “very thorough” and explained everything clearly.
•Helen: repeatedly mentioned in difficult situations and end-of-life support; one review describes home euthanasia with Helen involved.
•Emily: mentioned alongside Helen for a home visit for end-of-life care, described as kind and caring.
•Stephanie (reception): described as welcoming.

Other staff behaviours owners repeatedly mention

•Reception team being welcoming and helpful; one owner notes staff offering a dog treat on arrival to help their dog settle.
•Nurses speaking calmly to pets during handover; one owner specifically mentions hearing a nurse chatting to their dog on the way to blood tests, which reassured them.

Reviews

Google rating: 4.9 stars from 388 reviews. “”

•Clear communication and unrushed appointments: owners describe follow-ups where things were explained thoroughly, and say they didn’t feel rushed even if appointments are time-limited.
•End-of-life care is a major recurring theme: multiple reviewers describe euthanasia support as compassionate, including home visits for this, and one mentions receiving a condolence plant gift a few days later.
•Practical, pet-comfort details: examples include reception giving treats to settle dogs, and nurses talking to pets during procedures like blood tests to keep them calm.
•Trust and decision-making: one reviewer explicitly says it felt “about the animal first, not the money,” and another describes the team handling an “impossible situation” smoothly.

Reviews for Mulberry House Vets

Note: Showing the 5 most recent Google reviews out of 388 we track in total. Recent reviews may not be representative of overall sentiment.

Maree Adam

a week ago

Excellent experience today as always since registering our dog at Mulberry vets 6 and a half years ago. We saw Louise today for a follow up appointment she was lovely, very thorough explains everything so well. Stephanie on reception so welcoming too. Thank you 😊

Thomas Noyes

Mulberry house vets have been exceptional. When put in an impossible situation. Helen and all the staff I came across handled everything perfectly. There dedication and care is impeccable. If you are looking for a vets this is the place for you. I can’t not recommend them enough.

Talula

a month ago

M Fowles

They are by far the most friendly and wonderful vets I have ever used. From reception to the nurses and vets the whole team are amazing.

ellie duffy

I recently had to make the incredibly difficult decision to say goodbye to my beloved pet, and the staff at this vet went above and beyond for me during that time. Their compassion and empathy were truly remarkable, and they treated my little friend with the utmost care and respect. I can't recommend them enough; they made a heartbreaking experience as gentle as possible.

Carly Nash

The compassion this clinic has for both the animals and the owners is so apparent. The team are amazing, receptionists are so welcoming and helpful, the vets are so knowledgeable and have a deep understanding of a human animal bond. The nurses are amazing, when I took my girl in for blood tests and the nurse came and got her I could hear the nurse chatting away to her as they walked off. They give you that peace of mind that we all want when it comes to our precious pets and that is that they are in the best hands possible for not just medical care but also for the love and warmth they deserve. I couldn’t recommend Mulberry House enough. I told a friend from work how amazing they are so she joined and is also very happy with them 😊

Jeanette Tew

3 weeks ago

I was so pleased when the Binfield branch of Mulberry House Vets opened as I had lost confidence in our previous Vets. It has been a delight to have such a caring,friendly environment to go to for our regular appointments. This week I had the sad experience of having to have a beloved pet put to sleep and Mulberry House could not have been more helpful. Helen and Emily were both amazing and came to the house and were so kind and caring and helped enormously with a very difficult situation. I cannot thank them enough.

Gina Boyce

We have been with Mulberry Vets since they opened for the care of our Labrador and they have been nothing but amazing. The reception staff are welcoming and great with my children - they’re always on hand to give out a gravy bone or two to help settle our dog upon entering. The vets are kind and caring when it comes to treating our lab - we wouldn’t take her anywhere else.

Jack Duffy

Well i dont no were to start , We had a very difficult decision to make concerning our female British bull dog , i approached mulberry house and was astonished at the compassion & kindness by the 3 lovly receptionist and the very kind Elliott , u have no idea how At ease u all made me feel , 10 out of 10 for a truly difficult job , and i even received a plant gift 3 days later with there condolences, job well done THANKs

Natasha Thornton

2 months ago

I cannot recommend Mulberry Vets in Binfield highly enough. We lost confidence in our old vets, and Mulberry soon restored it in spades. They show genuine care and compassion, and nothing is ever too much trouble. Although there’s a set amount of time for each appointment, you never feel rushed. Your questions and concerns are always treated as valid, and—most importantly—you feel it’s all about the animal first, not the money. An absolute breath of fresh air – highly recommend! Thank you, Team Mulberry.