Medivet Wokingham 24 hour Kynoch Vets

The whole team from night vet through to the morning shift were very helpful and gave us all the info required. We gave Rocco a few hours at home but based on the clinical diagnosis given, we decided to put Rocco at ease and put him to eternal sleep. Staff was very good as our emotions were through the roof.

I recently changed to this practice on recommendation from two friends. The reason I changed over was not only does it have a very good reputation but to me very importantly it is a 24 hour practice so I don’t need to move my cats from one practice to another every day in traffic when they are unwell. Previously one of my cats had a PU surgery and needed a catheter stitched in and I had to drive him in this state across town every day so he could be taken care of by an overnight vet then pick him up and take him back to the other vet each morning for days. This was distressing for my cat and me. I am very impressed with the Wokingham Medivet. The first vet I met was “Chris” who was very professional and knowledgeable and had an excellent manner with my cat Huggie who was quickly diagnosed with hypothyroidism. Everything was carefully explained to me and an agreement for the most suitable medication was made and a clear plan. My other cat Fozzie came in the next day for vaccines with Diana and she was a delight and dealt so well with my rather large but nervous cat. I am very happy to have made the change and have complete peace of mind that my two 13 year old furry brothers will get the very best of care whenever they need it. I would not hesitate in recommending this practice. Indeed, I already have!!

Top notch care and advice for my elderly cat. They are seeing her post op as needed and dealing with all complications calmly, efficiently and knowledgeable. The staff are professional and friendly. Been with them for 7 years, because of their brilliant care and 24 hour hospital.

So I came with my pet twice now as OOH consultant. First consultation was a good experience but most recent was not so good. I think it depends on which Vet you get for consultant. So this review is basically focused on my most recent encounter with the Vet who we consulted. She made a plan to follow up with phone call yesterday, which we never received. After phone call she would prescribe more medication which then will be collected by me to continue. When we called this morning staff appears not interest, slow, unable to first find my pet on their system, then they asked other colleague who was more or less same in approach. No apology that plan was not followed, on top just asking to revisit and pay another visit. So disappointed 😔😔

Thankful for the understanding and time taken to manage my nervous dog's health check up and vaccinations this week. The receptionist, Sienna, spent time greeting my dog and Chris, the vet, sat on the floor and took time to connect with my dog and keep her as calm as possible before moving swiftly and calmly to complete vaccinations. A really positive visit. The practice are also brilliant whenever I have called for advice about any concerns re my dog. They don't always push for you to bring the dog in, if not needed, but help you monitor more minor symptoms and don't push you to have any unnecessary treatment.